Shipping Questions
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Most orders ship within 3–10 business days (Monday-Friday), depending on the design. Some items are made-to-order or come directly from our official merchandise partners, which can take a little longer to process. You can check the exact processing time in the “Availability” section on each prod...
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Why was my international package delivered in New York?
If your tracking shows that your international package was “delivered” in New York — don’t worry! This simply means your order has reached the U.S. international mail facility. From there, it’s being processed and assigned a new international tracking number before leaving the country. Once the ... -
Once your order ships, you’ll receive a shipping confirmation email with your tracking link so you can follow your package every step of the way. If your order includes multiple items, they may ship from different warehouses. In that case, you’ll receive separate tracking emails for each package...
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Why isn't my tracking number working?
Tracking updates can sometimes take 24–48 hours to appear after your order ships. This delay is completely normal — it just means the carrier hasn’t scanned your package yet. Once it’s in their system, your tracking link will start showing real-time updates. If your tracking still isn’t updating... -
Are there any import duties & fees for international orders?
Yes — import duties, taxes, or customs fees may apply to international orders and are the responsibility of the buyer. These charges are not included in the total you pay at checkout. Because rates vary by country, we recommend checking with your local customs office for details on possible impo... -
Shipping rates are automatically calculated at checkout based on your location, order size, and selected shipping method. From time to time, we offer free shipping promotions on orders over a certain amount — keep an eye out for these special offers on our homepage or through our email and SMS a...
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Do you offer Expedited shipping options?
At this time, we don’t offer expedited or overnight shipping. However, our Standard Shipping option is fast and reliable — most U.S. orders arrive within 3–5 business days after processing. For international customers, delivery times vary by destination and local customs, but most orders arrive ... -
We occasionally offer free U.S. shipping promotions. Check our homepage banners or subscribe to our newsletter for the latest offers.
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Do you ship to P.O. boxes or APO/FPO addresses?
Yes — we ship to P.O. boxes and most APO/FPO military addresses via USPS. Delivery times may vary depending on your location. -
Why isn't my country listed for my order to be shipped to?
If your country isn’t listed at checkout, it means we’re not currently able to ship to that location. This is usually due to high rates of payment fraud or unreliable delivery services in certain regions. We know this can be frustrating, but these restrictions help us protect our customers and e...