How Long Will It Be Until My Order is Shipped?
Many of our items are either made-to-order or sourced directly from the artist's official merchandise suppliers. This means that some items require additional time before they can be shipped. The processing times typically range from 3-5 / 5-10 business days, depending on the design.
To find the estimated processing time, please refer to the 'Availability' section on the item pages (above the size selection buttons). This section will provide you with the necessary information to understand when your order will be shipped.
Once your item has been processed within the stated time frame, we will use the shipping method selected at checkout to ship your order. For example, if the 'Availability' section shows 'Ships in 3-5 Business Days' and you chose Standard shipping, your order will be shipped via Standard shipping speed after the required processing time.
My International Package Was Confirmed Delivered in New York. What's Happening?
If you see that your international package has been confirmed as delivered in New York, there is no need to worry. This means your package has reached the international mail sort facility in New York and is in the process of being assigned a new international tracking number from USPS.
As soon as the new international tracking number is applied to your package, you will receive an email from us with the updated tracking link. This link will allow you to track your package as it moves along in the postal system towards its international destination address. We kindly ask for your patience during this process.
Contact Us
If you have any questions or concerns regarding the shipping and tracking of your order, please feel free to reach out to our Customer Support team here. We are here to assist you and ensure that your experience with us is as smooth as possible.
Thank you for choosing Official Band Shirts for all your band merchandise needs!