30 Day Hassle-Free Returns and Exchanges
Official Band Shirts strives to provide excellent customer service, including hassle-free returns and exchanges. Whether you need to return an item or exchange it for a different size or design, we've got you covered.
How to Initiate a Return
Starting your return with Official Band Shirts is simple and convenient. Just follow these easy steps:
1. Visit the Official Band Shirts return portal by clicking [here](https://officialbandshirts.happyreturns.com/).
2. Fill out the necessary information to receive a QR code.
3. Print the prepaid return label (available for US customers only) and attach it to your package.
4. You're ready to go! Drop your package in the mail or at a convenient USPS location.
Eligibility and Conditions
To be eligible for a return or exchange, please ensure that all items are unused and unwashed. Used or washed items will be returned to sender. Please note that final sale items are excluded from the return policy.
Shipping and Handling Fees
While Official Band Shirts strives to provide exceptional service, it's important to note that shipping and handling fees are nonrefundable. Therefore, these fees will not be reimbursed in the event of a return or exchange.
International Returns and Exchanges
International (non-USA) customers are responsible for all return shipping costs. Unfortunately, Official Band Shirts is unable to process international exchanges.