General Order Information

• Can I cancel or edit my order?

  Because we begin processing orders immediately, we’re unable to cancel or edit orders once they’ve been placed. This includes changes to size or item selection. However, shipping addresses can be edited. Please contact our Customer Support team as soon as possible to request an address change. M...

• Can I change my shipping address?

  If you need to update your shipping address, please contact our Support Team as soon as possible. We’ll do our best to make the change before your order ships. Once an order has been processed or shipped, we may not be able to update the address — but we’ll always try to help wherever possible. ...

• Did my order process properly?

  After placing an order, you’ll receive a confirmation email at the address you entered during checkout. It includes your order number, item details, and serves as proof of purchase. Once your order ships, you’ll get a shipping notification email with tracking information so you can follow your p...